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January 05, 2006
9 Types of Users: Shaman
Shaman: "Last week, when the moon was full, the clouds were thick, and formahaut was above the horizon, I typed f77, and lo, it did compile."
Advantages: Gives insight into primative mythology.
Disadvantages: Few support people are anthropology majors.
Symptoms: Frequent questions about irrelevant objects.
Real Case: One user complained that all information on one of their disks got erased (as Norton Utilities showed nothing but empty sectors, I suspect nothing had ever been on it). Reasoning that the deleted information went somewhere, they wouldn't shut up until the help-desk attendant checked four different disks for the missing information.
Posted by Peskie at January 5, 2006 12:00 PM
