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January 05, 2006

9 Types of Users: Shaman

Shaman: "Last week, when the moon was full, the clouds were thick, and formahaut was above the horizon, I typed f77, and lo, it did compile."

Advantages: Gives insight into primative mythology.

Disadvantages: Few support people are anthropology majors.

Symptoms: Frequent questions about irrelevant objects.

Real Case: One user complained that all information on one of their disks got erased (as Norton Utilities showed nothing but empty sectors, I suspect nothing had ever been on it). Reasoning that the deleted information went somewhere, they wouldn't shut up until the help-desk attendant checked four different disks for the missing information.

Posted by Peskie at January 5, 2006 12:00 PM