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January 09, 2006

9 Types of Users: Maestro

Maestro: "Well, first I sat down, like this. Then I logged on, like this, and after that, I typed in my password, like this, and after that I edited my file, like this, and after that I went to this line here, like this, and after that I picked my nose, like this. . ."

Advantages: Willing to show you exactly what they did to get an error.

Disadvantages: For as long as five or six hours.

Symptoms: Selective deafness to the phrases, "Right, right, okay, but what was the ERROR?", and a strong fondness for the phrase, "Well, I'm getting to that."

Real Case: I once had to spend half an hour looking over a user's shoulder while they continuously retrieved a document into itself and denied that they did it (the user was complaining that their document was 87 copies of the same thing).

Posted by Peskie at January 9, 2006 12:00 PM